Terms that match how Halaty actually works

These Terms and Conditions apply to your access to and use of Halaty's website, web application, mobile or embedded experiences, and any related services we make available.

By creating an account, signing in, uploading records, sharing information, subscribing to a plan, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

In these Terms, "Halaty," "we," "us," and "our" refer to the operator making the Services available to you through the website, application, billing flow, or related notices.

Halaty is a personal health records platform. The Services may include document storage, medical imaging management, medications, voice notes, family profiles, case-study creation, secure sharing links, and AI-assisted extraction or chat features.

Features, limits, storage quotas, AI credits, and billing flows may change over time. We may add, modify, suspend, or discontinue parts of the Services.

Some features may be experimental, beta, or pre-release. Unless Halaty expressly agrees otherwise in writing, the Services are not offered with custom enterprise, medical-device, archival, or regulated-hosting commitments.

Halaty may let you manage records for family members or other people. You may only create, upload, edit, or share records for another person if you are legally authorized to do so.

Halaty is not a hospital, clinic, pharmacy, laboratory, insurance company, or emergency service. Halaty does not provide medical care, medical advice, diagnosis, treatment, or prescription services.

AI-generated summaries, extracted data, search results, chat responses, and imaging previews are for organizational or informational support only. They may be incomplete, delayed, or inaccurate and must be independently verified by a qualified healthcare professional.

You retain ownership of the records, files, text, images, audio, and other content you upload or submit to Halaty.

You grant Halaty a limited, non-exclusive right to host, store, reproduce, process, analyze, transmit, back up, and display your content as needed to operate, secure, support, and improve the Services, including to generate AI-assisted outputs that you request.

Halaty may allow you to create share links, QR codes, downloadable exports, or password-protected pages that expose selected records to third parties such as doctors, family members, or other authorized viewers.

Some features are free and others require a paid subscription. Paid plans may renew monthly or yearly, and the amount due may be charged automatically through our billing provider until you cancel.

Unless we state otherwise in the product or as required by law, cancellations take effect at the end of the current billing period, and fees already paid are non-refundable.

We aim to keep the Services available, but uptime is not guaranteed. Maintenance, outages, third-party failures, security events, or infrastructure changes may affect availability or performance.

You should keep independent copies of important medical records, original files, and source documents. Halaty is not a substitute for your own backup, retention, or records-management process.

We may suspend or terminate access to the Services if we reasonably believe you violated these Terms, created security risk, used the Services unlawfully, or exposed Halaty or others to harm.

You may stop using the Services at any time. Provisions that by their nature should survive termination will continue to apply, including ownership, disclaimers, liability limits, and dispute terms.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Halaty and its operators, personnel, contractors, and service providers from claims, liabilities, damages, losses, and reasonable costs arising from or related to your content, your misuse of the Services, your breach of these Terms, your unlawful handling of another person's data, or your violation of any privacy, confidentiality, intellectual property, or other rights.

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis without warranties of uninterrupted availability, accuracy, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Halaty will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for losses arising from medical decisions, source-document errors, data loss outside Halaty's reasonable control, third-party provider failures, or sharing choices made by you.

If Halaty is found liable despite the limitation above, Halaty's aggregate liability for claims arising out of the Services will not exceed the total amount you paid to Halaty for the relevant paid Services during the 12 months before the event giving rise to the claim.

Unless mandatory law requires otherwise, these Terms are governed by the laws and regulations applicable in the Kingdom of Saudi Arabia, and disputes will be submitted to the competent courts in the Kingdom of Saudi Arabia.

If you have a complaint, claim, or legal concern relating to the Services, contact Halaty first at support@halaty.com and include enough detail for us to investigate and respond.

We may ask for information reasonably necessary to verify your identity, authority, or ownership of the relevant account, records, or share link before taking action.

We may update these Terms from time to time. The updated version becomes effective when posted unless we specify a later effective date. Continued use of the Services after the effective date means you accept the updated Terms.